MedTech & Healthcare Technology
Connecting Patients, Providers & Pharma Data Across the Healthcare Journey
Kadel Labs delivers patient engagement platforms, regulatory documentation systems, and digitized clinical workflows for pharma, diagnostics, and healthcare provider organizations, built for compliance and scale.
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MedTech & Healthcare Engagements
M+
Patient/HCP Conversations Enabled
%
Digital Informed-Consent Trails
GxP
Compliance-Aware Builds
GxP
Compliance-Aware Builds
Who We Work With
Built for Pharma, Providers & Diagnostics
We work across the healthcare value chain, from pharma medical affairs teams publishing regulatory dossiers to hospitals digitizing patient consent and engagement.
What We've Built
Solutions Across the Patient & Pharma Journey
Real systems running in production for pharma and healthcare clients, with engagement, documentation, and compliance working together.
WhatsApp End-to-End CRM
Full patient/HCP engagement CRM built on the WhatsApp Business API: appointment reminders, care journeys, medication adherence, and support, with agent-assist and chatbot flows.
Dossier Creation & Publishing
Structured authoring and publishing of regulatory and medical dossiers (CTD/eCTD-aligned) for industry/regulatory submission, with version control and review workflows.
Informed Consent Digitization
Paperless, auditable informed-consent capture for clinical and procedural settings: e-signature, multilingual content, and tamper-evident audit trails.
Patient Engagement Platforms
Omnichannel patient journeys (WhatsApp, SMS, app, IVR): onboarding, reminders, follow-ups, and satisfaction surveys.
Medical Information & PV Support
Adverse-event intake triage, medical information request logging, and case documentation workflows feeding pharmacovigilance systems.
Clinical Trial Support Systems
Site coordination, e-consent integration, and trial-participant communication tools that reduce administrative load on site staff.
Medical Records & Data Abstraction
Structured digitization and abstraction of medical records and lab data for analytics, claims, or research use cases.
Telehealth & Remote Monitoring
Video-consult platforms, remote vitals capture integration, and care-team dashboards for chronic-care follow-up.
Field-Force & MSL Content Systems
Content management and approval workflows for medical science liaison and field teams distributing approved materials.
Move Faster With Pre-Built IP
Accelerators Built From Real Pharma & Provider Deployments
Pre-configured frameworks that reduce implementation time while keeping consent, audit, and compliance requirements intact.
WhatsApp Patient Journey Kit
Pre-built conversation flows for appointment reminders, adherence nudges, and feedback, configurable by therapy area or service line.
Live in weeks with BSP-approved templates
e-Consent Framework
Reusable consent-capture module with multilingual templates, version-controlled forms, and a tamper-evident audit ledger.
Plugs into existing hospital/clinical systems
Dossier Authoring Templates
Structured authoring templates aligned to common regulatory submission formats, with built-in review and sign-off routing.
Reduces dossier assembly cycle time
Medical Content Approval Engine
Configurable MLR-style review workflow for field-force and marketing content, with full approval audit history.
Faster approve-to-publish turnaround
PV Case Intake Accelerator
Structured intake forms and triage rules for adverse-event and medical-information requests, ready to integrate with case systems.
Standardizes intake across all channels
HIPAA/GDPR-Aware Data Layer
Reusable data architecture patterns for PHI handling, access controls, and encrypted storage across patient-facing systems.
Compliance-by-design from day one
Our Team
Consultants Who Speak Clinical, Regulatory & Patient- Experience Fluently
Our MedTech teams combine healthcare domain knowledge with engineering depth, so privacy, consent, and regulatory nuance are designed in, not bolted on afterward.
Domain
Healthcare & Regulatory Consultants
Clinical workflows, dossier/regulatory formats
Compliance
Privacy & Compliance Specialists
PHI handling, consent audit, data residency
CX
Conversational Design Specialists
WhatsApp/chatbot journeys for patients & HCPs
Engineering
Platform & Integration Architects
EHR/CRM/BSP integrations at scale
How We Run a Pharma/Provider Engagement
Engagement Models
How We Partner With Pharma & Healthcare Teams
From a single patient-engagement channel to owning your full digital health stack.
Focused Build
Deploy a single solution, whether WhatsApp CRM, e-consent, or dossier publishing, into your existing systems.
- Accelerator-based rollout
- Integration with EHR/CRM/regulatory tools
- Compliance review built into delivery
Most Common
Patient & Pharma Ops Partner
We own engagement, consent, and documentation systems end-to-end as your extended digital health team.
- Full-journey ownership across channels
- Dedicated compliance & QA oversight
- Continuous content/journey optimization
- Regulatory-aware change management
Managed Operations
Ongoing run-and-support for live patient engagement and documentation platforms.
- 24x7 platform monitoring
- Periodic compliance audits
- Scaling support for new therapy areas
Let's Build Your Next Patient or Pharma Solution
From WhatsApp-led patient engagement to dossier publishing and informed-consent digitization, Kadel Labs brings the healthcare domain depth to deliver it compliantly.